Terms & Conditions

Please read our terms and conditions carefully

1. Account Opening and Eligibility

To open an account with Pacific Ocean Bank, you must:

  • Be at least 18 years of age
  • Be a UK resident with a valid UK address
  • Provide valid identification documents
  • Meet our credit and identity verification requirements

2. Account Usage

Your account must be used for lawful purposes only. You agree not to:

  • Use the account for any illegal activities
  • Engage in money laundering or fraud
  • Violate any applicable laws or regulations
  • Provide false or misleading information

3. Fees and Charges

We reserve the right to charge fees for certain services as outlined in our fee schedule. All fees will be clearly disclosed before you incur them. Monthly maintenance fees, transaction fees, and other charges may apply depending on your account type.

4. Interest Rates

Interest rates are variable and may change at any time. We will notify you of any significant changes to interest rates in accordance with regulatory requirements. Interest is calculated daily and paid according to your account terms.

5. Online Banking Security

You are responsible for maintaining the security of your online banking credentials. You must:

  • Keep your username and password confidential
  • Not share your credentials with anyone
  • Report any suspicious activity immediately
  • Use secure devices and networks when accessing your account

6. Liability and Disputes

We are not liable for losses resulting from unauthorized transactions if you have failed to protect your account credentials. You must report unauthorized transactions within 60 days of the statement date. Disputes will be resolved in accordance with UK banking regulations.

7. Account Closure

Either party may close an account at any time with reasonable notice. We reserve the right to close accounts that violate these terms or engage in suspicious activity. Any outstanding balances must be settled before account closure.

8. Changes to Terms

We may modify these terms and conditions at any time. We will notify you of material changes at least 30 days in advance. Continued use of your account after changes take effect constitutes acceptance of the new terms.

Last Updated: January 2024

For questions about these terms, please contact us at support@thepacificocean.uk